Metrocom Communications Inc - How Do I Choose the Right Network Equipment? (FAQ)

How Do I Choose the Right Network Equipment? (FAQ)

- Q: What types of equipment do you sell?
A: We sell a wide variety of new and refurbished WAN equipment, including channel banks, routers, multiplexers and CSUs from various manufacturers such as Alcatel/Newbridge, Adtran, Carrier Access, Kentrox and Premisys.
- Q: I am updating my equipment and I’m not sure what to do with my old equipment, can you help?
A: We buy a wide variety of used and surplus network equipment and we may be able to help you turn some of that excess equipment into cash! Fill out our seller's form to see what your old equipment is worth.
- Q: I am not sure what exactly I need in my application, can you help?
A: We have over 25 years of experience in network design; give us a call and let us help you diagram your network and/or make a recommendation.
- Q: Do you offer a warranty?
A: All of our equipment, whether new or refurbished is covered under a full warranty. Learn more about our warranties or give us a call at 1-800-364-8838 for more information.
- Q: What are some of the advantages of going with Metrocom?
A: There are several advantages of going with Metrocom for your WAN needs:
  • Free post sales technical support
  • Over 25 years of network design and implementation experience
  • Same day shipping
  • Flexible payment options including all major credit cards
  • Flexible hours: 7am – 7pm CST Monday - Friday hours of operation (service and support available on weekends)
  • We also guarantee the lowest prices on all of our products!
- Q: Where is your office located?
A: Our office is located in the Galleria area of Houston, TX off of S. Rice Ave. Visit our shipping info page for more information.

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